Return Policy

We are totally committed to providing you with the best services possible.

We want you to be fully satisfied with every item that you purchase online If you are unsatisfied with any purchase, we will be happy to send you a refund if the item is returned to us within 30 days from the time of invoice . We reserve the right to charge a restock fee of US$9,99 for returned items, one charge for each invoice only and for invoices above US$50,00. The adjusted purchase price will be credited in the same form of payment used for the original purchase We cannot accept a return of any item with any indication that it has been damaged or altered in any way.
We do not refund shipping cost in either direction. Please notify us by email of what you are sending back to us.

The item must be returned in new and unused condition with all paperwork to insure full credit.
We strongly suggest all returns be sent by a traceable mail and with insurance.
We accept questions and commentaries, please send an email to us.

Ncolor does not knowingly collect any personal information from a child without the consent of the child's parent(s) or guardian(s). Before signing up for a service that requests disclosure of personal information, children under 13 are advised to obtain parental consent. By participation in such a service, the user is representing that he or she is in compliance with this paragraph. We suggest that parents become involved with their children's access to the internet and our site, to ensure that
their child'd privacy is always well protected.